Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you") and Jejuby ("Jejuby", "we", "us", or "our") governing your access to and use of our website (the "Website"), including all services, features, and products available through it.

By accessing or using the Website, you confirm that you are legally capable of entering into this agreement and agree to be bound by these Terms. If you do not agree, you must immediately stop using the Website.

Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the collection and use of your information in accordance with our Privacy Policy.

We reserve the right to modify these Terms at any time. Updates will be posted on this page with an updated effective date.

Continued use of the Website constitutes acceptance of any revised Terms.

You agree not to:

We reserve the right to restrict or terminate access for violations of these Terms.

You may create an account or checkout as a guest. You agree to:

You are responsible for all activities under your account.

All orders are subject to acceptance, availability, and verification.

We reserve the right to:

We may also require additional verification before processing an order.

All prices are listed in Indonesian Rupiah (IDR) unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

You agree to pay all charges associated with your order, including taxes and shipping fees.

Payments are processed via secure third-party providers. We do not store your payment information.

Orders are processed within 1–2 business days after payment confirmation.

Estimated delivery times:

Delivery times are estimates and may vary due to courier services, customs, or unforeseen delays. We are not responsible for delays beyond our control.

We only accept returns for items that are damaged, defective, or incorrect upon arrival.

You must contact us within 3 days of receiving your order via WhatsApp: +62 822-9801-3392, including your order number, clear photos, and an unboxing video.

Items must be unused and in original packaging.

Approved returns may be eligible for replacement or refund. We do not accept returns for change of mind or third-party purchases.

Individual results may vary. Our products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

We strive to ensure all information on the Website is accurate. However, errors may occur.

We reserve the right to correct any errors and cancel any orders affected by incorrect information.

All content on the Website, including text, images, graphics, logos, and design, is owned or licensed by Jejuby and protected by applicable laws. You may not copy, reproduce, distribute, or exploit any content without prior written consent.

By submitting any content (reviews, comments, testimonials), you grant Jejuby a non-exclusive, royalty-free, worldwide license to use such content for marketing and promotional purposes.

We may use third-party service providers for payment processing, shipping, and website operations.

We are not responsible for the actions, policies, or performance of third-party services.

To the fullest extent permitted by law, Jejuby shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website, including but not limited to errors, delays, or interruptions in service.

For questions or concerns regarding these Terms, please contact us at: